Thank you for your purchase.
We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
We are pleased to offer free shipping as well as free returns on all orders. To be valid for return, you must contact us using our contact form within fourteen (14) days of purchase to receive the returns label. All returns must be postmarked within the same fourteen (14) day period from the purchase date. All returned items must be in new and unused condition, with all original packaging and labels attached.
To return an item, please contact us using our contact form to obtain a returns label. After receiving a returns label, place the item securely in its original packaging, and post your return to the following address:
Babel Enterprises Limited,
Attn: Returns,
Unit 114, Battersea Business Centre,
99–109 Lavender Hill,
London,
SW11 5QL,
United Kingdom
Return shipping charges will be covered by us.
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below or through our contact form to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at:
Phone: +447799 731677
Email: hello@babelorganic.co.uk
